For Organizers

Set up a session

Run a session

Set up a group

For Players

Participate in a session

General

Session types

How standings work

Groups

For Organizers

Set up a session

You can create a session from any browser on any device.

1. Log in to your account and click 'Sessions' from the navigation menu
2. Click 'Create session'
3. Fill out the form & click 'Submit'
   • Title: We recommend keeping the title relatively short, you can include a description in the "Notes" section
   • Courts available: Be sure to update this number so players are correctly assigned matches
   • Maximum players: For the best player experience we recommend setting the 'Maximum players' to 5 times the number of courts e.g. 20 players on 4 courts, 30 players on 6 courts, etc
   • Type: We recommend using the "Standard" session type when you have only men or only women. Opt for "Coed" when you have both men and women in the same session to avoid pairing two women against two men.
   • Group: Sessions associated with groups will show up in the Group's Session list and results from the Session will be counted on the Group Leaderboard
   • Notes: Include info such as what time courts will be availabe for warm up, what time matches start, the organizers contact info, and a message to hype up your players
4. Copy the session link and email or text it to all players you'd like to invite. You can copy the URL from the browser or go to 'Actions' > 'Copy invite link'. Use 'Actions' > 'Copy invite message' for a pre-written invite message that includes the session link.
5. Session owners can add 'Managers' to help run the Session after the session has been created. Do this from the Session Home. Managers have the same permissions as Owners, except they cannot add other Managers or Duplicate the session.

Run a session

You can run a session from any browser on any device.

Before the session starts

1. Players frequently reach out needing to change their RSVP. Before you start the session you will be able to switch the player's RSVP from 'Attend' to 'Decline'. This is a good option if the player has marked themself as 'Attending' but they are no longer able to attend. Players with accounts can change their own RSVP, but Guests require a manager to do it for them.
2. Seed your players. From the Session Home go to 'Actions' > 'Seed Players' and click the 'Sort By' dropdown. Be sure to save your changes!
   • Rating: Players are automatically sorted by self-rating when they join the Session. If you have modified the seeding then this option will quickly get you back to the default ordering. Players with the same self-rating will be further sorted by the time the joined the session.
   • Previous Rank: This option will appear for Sessions associated with a Group where players have ranks from previous sessions. This allows Players to pick back up where they left off the last time they played.
   • Manually: You can drag and drop players to sort them as you see fit. You can do this even after sorting another way.

Start the session

1. Log in to your account and click 'Sessions' from the navigation menu
2. Click on your session under 'Upcoming'
3. From the session 'Home' click Actions > Start session
4. Go to the 'Players' tab to ensure all your players are present and ready to play. If you need to make any adjustments, tap the Player in the Player list
• After you start the session you can make the player 'Sit out next round' in case they are running late & you expect them to show up later.
• If a player turns out to be a 'no show', select 'Leave Early' to sit them out for all future rounds.
5. From the 'Rounds' tab click 'Start new round'*
6. As games finish, organizers and players can enter scores by going to the current Round in the 'Rounds' tab**
7. Once all scores are entered, organizers will see the 'End Round' button. You may need to click 'Refresh' to see the updated scores and ensure they have all been entered
8. Click 'End Round' and then you'll have the option to 'Start new round' and do it all over again

End the session

1. All rounds must be complete before you can end the event
2. When you're ready to end the event go back to the Session 'Home' and click 'Actions' > 'End session'
3. The players tab will show everyone's final rank in the ladder
4. If the Session is associated with a Group then all stats will be accounted for in the Group Leaderboard

Set up a group

You can create a group from any browser on any device. Groups are great when you are running a league or have the same group of players that play on a regular basis. Groups allow users to see all associated sessions in one place. Groups allow you to see cumulative stats over all sessions associated with the Group. All players who participate in any of the Group Sessions will automatically show up on the Leaderboard.

1. Log in to your account and click 'Groups' from the navigation menu
2. Click 'Create group'
3. Fill out the form
   • Title: We recommend keeping the title relatively short.
   • Description: Include info such as the organizer's contact info, dates the group/league will run, and who it's for.
   • Status: New groups are 'active' by default. If you are using a group for something like a league that runs for a set period of time you can set it to 'inactive' after the final event so it will show up in a separate list than your 'active' groups.

For Players

Participate in a session

• Before game day: When your organizer sends you a link click 'Attend' or 'Decline' from the session 'Home', fill out the form, and click 'Submit'
• Refer to our Self Rating Guide to determine your rating. A good rule of thumb is to use the level you'd sign up for if you were to enter a tournament. If you have not had to rate yourself before, you're probably between 2.0 - 3.0
• You can update your RSVP, 'Sit out next round', or 'Leave early' by clicking your name in the 'Players' tab. It is against our terms to edit another player's status without their consent.
• On game day: Use the same link you used to RSVP and go to the 'Rounds' tab. Click on the current round to see your court, partner, and opponents
• When your match has finished, enter your scores from the current round in the 'Rounds' tab. We recommend reviewing scores entered by other players because once the organizer ends the round scores are no longer editable
• You can see your current rank in the ladder at any time by going to the 'Players' tab
• You can see your final rank and other stats in the 'Players' tab after the organizer ends the session

General

Session types

👥 Standard

This is our standard ladder session and it's recommended for sessions with only men or only women. Players will switch partners and opponents every game and players may move up or down a court when they win or lose, but movement is not guaranteed. See our FAQ for more info about player movement.

♀️♂️ Coed

The Coed session is similar to our Standard session, however it accounts for gender. We will avoid pairing two women against two men. To account for this, players will be required to enter their gender when they sign up. Equal numbers of men and women are not required, so strictly mixed matches are not guaranteed. i.e. There may be 3 men and 1 woman, or 3 women and 1 man on a court.

How standings work

Score

Score is our default metric for standings. Score is determined by wins and weighted according to which court the match was played on. Wins on higher courts are worth more than wins on lower courts. For example, on a 5 court ladder wins on court 1 are worth 5 points and wins on court 5 are worth 1 point. Ties are broken by looking at wins, losses, then final ladder rank.

Wins-Losses

Sort on wins & losses if you're not interested in where the wins occurred. First we sort by wins, then by losses. Ties are broken first by score then by final ladder rank.

Win %

Win percentage is similar to wins & losses, however you can have the same win percentage with different numbers of wins and losses. For example if Player A plays 5 games and wins 2 of them, this is equivalent to playing 10 games and winning 4 of them. In the case of ties we look at total wins & losses, then score and final ladder rank.

🪜Rank

Final ladder rank is your position in the ladder after adjusting for results of the last game. In general, the players who won the last match on court 1 will be in the top positions and players who lost on the bottom court will be in the last positions. You can see your current ladder rank at any time during a session from the 'Players' tab.